Terms of service
OVERVIEW
Welcome to VEXGEN. The terms “we”, “us” and “our” refer to VEXGEN.
VEXGEN operates this store and website, including all related information, content, features, tools, products and services (collectively, the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
Please read these Terms carefully. By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should refrain from using our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your place of residence, or that you have provided consent for any minor dependents using the Services under your supervision.
To access certain features or make a purchase, you may be required to provide information such as your name, email address, billing, payment, and shipping details. You represent that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, or assigned to another party.
SECTION 2 – PRODUCTS AND REPRESENTATION
We make every effort to accurately display our products and descriptions. However, actual product colors or appearance may vary due to device display settings or lighting conditions.
We do not guarantee that the appearance or quality of any product will meet individual expectations. All product descriptions, specifications, and pricing are subject to change without notice.
We reserve the right to discontinue or limit the availability of any product at our sole discretion.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. All orders are subject to acceptance by VEXGEN. An order is considered accepted only after payment is successfully processed and confirmation is issued.
We reserve the right to refuse, modify, or cancel any order at our discretion. If an order is cancelled or modified, we will attempt to notify you using the contact details provided at checkout.
Returns and exchanges are governed solely by our Return & Refund Policy.
Purchases are intended for personal use only and not for resale or commercial distribution.
SECTION 4 – PRICING AND BILLING
Prices and promotions are subject to change without notice. The price charged will be the price displayed at the time the order is placed.
Unless otherwise stated, all prices displayed on our store are inclusive of applicable taxes. Shipping charges, if any, are shown separately at checkout.
You agree to provide accurate payment and billing information and authorize us to charge the selected payment method for your order.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines are estimates and not guaranteed. We are not responsible for delays caused by courier partners, logistical issues, or circumstances beyond our control.
Once an order is handed over to the shipping carrier, responsibility for delivery rests with the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content available through the Services, including text, images, graphics, logos, product designs, and other materials, is owned by or licensed to VEXGEN and protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or exploit any content without prior written consent from VEXGEN.
VEXGEN and its logos, names, and designs are trademarks of VEXGEN. Shopify and its trademarks remain the property of Shopify Inc.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not control or manage. Such tools are provided “as is” without warranties of any kind.
Your use of third-party tools is at your own risk and subject to the terms of the respective providers.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of such external sites. Accessing third-party websites is done at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, all transactions are made directly between you and VEXGEN. Shopify is not responsible for any aspect of sales, products, or services offered by VEXGEN.
You release Shopify and its affiliates from any claims arising out of your transactions with VEXGEN.
SECTION 10 – PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy. By using the Services, you acknowledge that your information may be processed by Shopify and service partners as necessary to provide the Services.
SECTION 11 – FEEDBACK
Any feedback, reviews, suggestions, or content you submit may be used by VEXGEN for operational, promotional, or improvement purposes without obligation or compensation.
You confirm that you have the right to submit such feedback and that it does not infringe upon any third-party rights.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions related to product information, pricing, or availability, and to cancel orders if required.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to infringe intellectual property rights, transmit malicious code, engage in fraudulent activity, or interfere with the operation or security of the Services.
We reserve the right to suspend or terminate access for violations of these Terms.
SECTION 14 – TERMINATION
We may suspend or terminate your access to the Services at any time without notice. Obligations incurred prior to termination will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, VEXGEN shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless VEXGEN and its partners from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is held to be unenforceable, the remaining provisions shall remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and VEXGEN regarding use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our written consent. We may assign these Terms without restriction.
SECTION 21 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Tiruchirappalli (Trichy), Tamil Nadu, India.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 24 – CONTACT INFORMATION
For questions regarding these Terms, contact us at:
VEXGEN
Email: vexgen.store@gmail.com
Address: 12/36A, Kamarajar Street, Anandha Nagar, Ayyappa Nagar,
Tiruchirappalli, Tamil Nadu 620021, India
GSTIN: 33ABBFV0061A1ZY